CubeSmart is currently seeking a Sales Center Intern to join the Sales Center team at our national Call Center in Exton, PA. The Sales Center Intern handle sales and service calls, keys information into database, answers customer questions and resolves any problems while upholding the highest level of customer service.
Who we are:
At CubeSmart, we’re intentional about culture. You can experience it everywhere from our mission statement of “genuine care” to our “It’s What’s Inside That Counts” tagline to calling each other “teammates” rather than employees. This spirit fosters a fun and collaborative environment that has resulted in our rapid growth and being recognized amongst the top in our industry.
CubeSmart’s award-winning team is made up of people who genuinely care. Teammates care about our customers and the life events and/or business needs they are facing. Teammates are passionate, responsible and understanding. The CubeSmart team is made up of people who have a can-do attitude, are committed to their own success and the success of the company, and lead by example.
If this sounds like a team and culture that matches your personal values and motivations, we want to hear from you.
Essential Duties of the Job
•Communicates with customers via phone to furnish information requested by customers.
•Determines location and availability of units, completes rental reservation information and makes appointments.
•Answers questions and complaints concerning billing or service rendered, refers complaints to designated departments or stores for investigation.
•Provides outstanding customer service to customers and internal employees.
•Meets operational performance standards.
•Consistent, regular attendance and punctuality
Additional Duties and Responsibilities:
Assumes additional responsibilities and performs special projects as needed or directed.
Knowledge, Skills, Abilities and Personal Characteristics
•Strong sales skills and background
•Strong verbal and written communication skills
•Computer skills: Basic Microsoft Office knowledge
•Strong analytical and problem solving abilities.
•Work well under pressure, meeting deadlines consistently.
•Able to work independently with minimal supervision.
We are an Equal Opportunity Employer; M/F/D/V
Background & Drug Screen Required