Commercial Solution Support Specialist (Remote) Job

Paid40 hoursLancaster - or remote3 positions availableYear RoundRemote Work


As our Commercial Solution Support Specialist, you will be responsible for qualifying project leads, converting leads to opportunities, influencing the specification, and following the project through to completion. You will work with architects, designers, contractors, sub-contractors, owners, and distributors to accomplish their goals.

Responsibilities of our Commercial Solution Support Specialist:

Evaluate project opportunities and target those with greatest potential for producing positive results
Qualify web-generated inquiries and convert them to opportunities within agreed upon timeframe
Qualify Dodge project leads; influence project as early as possible, preferably with the specifier
Understand competitive products and services
Recommend suitable product solutions to achieve desired project goals and sales objectives
Engage customer in mutual problem solving by brainstorming alternative approaches
Provide product and technical expertise to customers
Develop sales agreements to gain customers’ acceptance and commitment
Convey messages logically, simply, succinctly, and at the right pace
Document all customer and project interactions within CRM
Review specifications to assure accuracy and completely
Provide proactive customer outreach communications to introduce new solutions to targeted customers


Bachelors Degree or High School Diploma and 2+ years of related experience and training
Proficient in Microsoft Office